Getting Started & Consultations

You can request an appointment through our website or by contacting our Scarsdale, NY office directly, and our team will help you find a time that works. We serve patients in person at our Westchester clinic and via telehealth across the NY/NJ/CT tri-state area. New patients typically start with a consultation so our physician-led team can understand your goals before recommending any next steps.

A discovery call is a brief introductory conversation to learn about your health goals and determine whether our physician-led, individualized approach is a good fit. It helps our team point you toward the right type of consultation and explain what a first visit involves. It's an optional starting point for many people, though you're welcome to book a full consultation directly.

During your first visit, a physician or clinician reviews your health history, current concerns, and goals, then discusses whether assessments like lab work may be appropriate. The focus is on understanding your individual situation rather than applying a one-size-fits-all plan. Any recommendations are made on a case-by-case basis under physician supervision.

In many cases, our physicians recommend lab testing so care can be tailored to your individual biology and goals, but the specifics depend on your situation. Some services require baseline labs before any plan is considered, while others may not. Your clinician will explain what assessments, if any, are appropriate during your consultation.

It's helpful to bring a list of current medications and supplements, any relevant recent lab results or medical records, and notes on your main health goals and symptoms. Having your medical history handy allows our physician-led team to give more individualized guidance. If you're joining by telehealth, make sure you're in a private space with a stable connection.

Yes, Protocol Health offers telehealth consultations for patients across the NY/NJ/CT tri-state area, so you can often get started without traveling to our Westchester office. Certain assessments, such as in-person exams or specific lab draws, may still require an in-person visit depending on your needs. Your clinician will let you know if anything needs to happen on-site.

Initial consultations are typically scheduled to allow enough time for a thorough review of your history and goals, often around 30 to 60 minutes. Availability varies, but our team works to get new patients in promptly at our Scarsdale clinic or by telehealth. Reach out and we'll help you find the earliest suitable appointment.

Getting started generally includes a review of your health history, a discussion of your goals, and, when appropriate, physician-recommended lab testing or other evaluations. These assessments help our team build an individualized, physician-supervised plan rather than a generic protocol. Which assessments apply depends on the services you're interested in and your clinical picture.

A referral is generally not required to schedule a consultation with our physician-led clinic. You can reach out to our Scarsdale, NY office directly to get started, whether you're seen in person or via telehealth in the tri-state area. If your care involves coordination with another provider, our team can discuss that during your visit.

The typical path is an initial inquiry or discovery call, followed by a consultation where a physician reviews your history and goals, then any recommended assessments such as lab work. Based on those results, our team discusses an individualized, physician-supervised plan and next steps. Each stage is tailored to your situation rather than following a fixed template.

Our physician-led, health-optimization approach is designed for people who want individualized care and are open to assessments like lab work when clinically appropriate. A discovery call or initial consultation is the best way to discuss your goals and understand how our process works. There's no obligation to proceed until you've had a chance to talk with our team.

Yes, new patients can request a consultation through our website or by contacting our Scarsdale office, and we welcome inquiries on behalf of family members who want to get started. Each patient completes their own consultation so our physicians can provide individualized, supervised care. Our team can walk you through the intake steps when you reach out.